Shipping Policy
Processing Time
The time I need to prepare an order for shipping varies. For details, see individual items. Generally, orders are processed within 1-3 business days.
Estimated Shipping Times
- North America: 3-5 business days
- Europe: 5-10 business days
- Australia, New Zealand and Oceania: 10-20 business days
I'll do my best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.
Cancellations
I accept cancellations within 3 hours of purchase.
Please contact me if you have any problems with your order.
Returns & Exchanges
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Digital downloads
Damaged or Defective Items: if your order arrives damaged, please contact us within 30 days of delivery with photos of the damage, and we will happily send a replacement.
Customs and Import Taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.